fa9990 Terms and Conditions

1.1 Age Requirement

To use the fa9990 platform, you must be 21 years of age or older. Participation by minors is strictly prohibited. By registering, you confirm that you are at least 21 years old.

fa9990 reserves the right to verify age at any time. An account may be temporarily suspended until the verification process is completed. Providing false information will result in permanent account closure and forfeiture of all balances.

1.2 Geographic Restrictions

The fa9990 platform is primarily operated for users in Bangladesh. Registration may be restricted from certain regions or countries. It is entirely your responsibility to ensure that using this platform is lawful from your location.

1.3 One Account Policy

Each person may create only one account. Creating multiple accounts is strictly prohibited and will be treated as misuse of bonus benefits. In such cases, all associated accounts will be closed.

2.1 Registration Process

Registration at fa9990 is completely free. You must provide accurate and truthful information at the time of registration. Any changes to the provided information must be updated immediately. Providing false or misleading information will result in account cancellation.

2.2 Identity Verification (KYC)

For security and fraud prevention purposes, fa9990 may request identity verification at any time. Documents required for verification may include:

• National ID card (NID) or a copy of passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method
• A selfie or photograph showing the identity document

Withdrawal access may be limited until verification is completed.

2.3 Account Security

Keep your account password and login details completely confidential. Sharing your account or allowing third parties to use it is prohibited. If you notice any unauthorized activity on your account, notify our support team immediately. The user is primarily responsible for any loss related to their account.

3.1 Deposit Terms

The minimum deposit amount at fa9990 is ৳500. Accepted deposit methods are bKash, Nagad, Rocket, Upay, and bank transfer. Deposited funds are generally credited to the account instantly. If there is a delay due to a technical issue, please contact the support team.

Your payment method must be registered in your name. Using a third-party payment method is prohibited, and in such cases the deposit will be cancelled.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal processing typically takes 15 minutes to 2 hours. Funds will be returned to the same payment method used for the deposit.

Your account must be fully verified before withdrawing. The applicable wagering requirements must be met to withdraw bonus balances. fa9990 reserves the right to hold withdrawals in case of suspicious activity.

3.3 Anti-Money Laundering

fa9990 is committed to preventing money laundering and financial fraud. We monitor suspicious transactions and reserve the right to notify relevant authorities if necessary. If any illegal activity is detected, the account will be closed immediately and funds will be held.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will give you a ৳1,000 bonus and the total balance will be ৳2,000. Depositing ৳22,000 or more will give a ৳10,000 bonus and the total balance will be ৳32,000.

To withdraw the bonus, the total deposit plus bonus amount must be wagered 10 times (10x wagering requirement).

4.2 General Bonus Rules

• A bonus may be used only once by each user.
• Bonuses cannot be converted to cash or transferred.
• Claiming bonuses through multiple accounts is prohibited.
• fa9990 reserves the right to cancel a bonus if its terms are violated.
• Prior notice will be given if the terms of any promotion change.
• Multiple bonuses cannot be combined unless explicitly stated.

4.3 VIP Program Terms

fa9990's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback is available at each tier:

• Bronze: up to 0.5% weekly cashback
• Silver: up to 1.0% weekly cashback
• Gold: up to 1.5% weekly cashback

You can advance to a higher tier through regular play. Cashback terms will be communicated separately. fa9990 reserves the right to cancel VIP membership if there is evidence of rule violations.

5.1 General Gaming Policy

All games on fa9990 are operated under fair play principles. The outcome of each game is determined by an independent Random Number Generator (RNG). Any attempt to artificially influence game results will result in account closure.

5.2 Prohibited Activities

The following activities are strictly prohibited on fa9990:

• Playing games using bots or automated software
• Misuse or manipulation of bonus benefits
• Collusion (coordinating with other players)
• Deliberately exploiting technical errors on the platform
• Using a VPN or proxy to bypass geographic restrictions
• Impersonating other users or engaging in fraudulent activity

5.3 Technical Issues

If incorrect results are displayed due to a technical error or system malfunction, fa9990 reserves the right to void or correct that transaction. If a game is left incomplete due to a loss of internet connection, the outcome will be determined based on server logs.

6.1 Our Commitment

fa9990 places the highest priority on responsible gaming. We believe gaming is an entertainment activity and should never be a source of financial or mental hardship. We are committed to helping users stay informed and to supporting addiction prevention.

6.2 Self-Control Features

Users can use the following features to keep their gaming activity in check:

• Deposit Limits: Set a daily, weekly, or monthly deposit amount.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Set reminders for regular breaks.
• Permanent Exclusion: Request permanent account closure if needed.

To learn more about these features, visit our Responsible Gaming page.

6.3 Protection of Minors

Parents are advised to install parental control software on their devices to prevent minors from accessing this platform. Keep your account and password secure, and do not leave your device unattended while logged in.

7.1 Ownership

All content on the fa9990 platform — logos, designs, text, graphics, software, and code — is the exclusive property of fa9990. Copying, reproducing, or distributing this content for any purpose other than personal use is strictly prohibited.

7.2 Limited Use License

Subject to compliance with these terms, fa9990 grants you a limited, non-transferable license to use the platform for personal, non-commercial purposes. This license does not permit you to modify, adapt, or reverse-engineer any part of the platform.

8.1 Data Collection and Use

fa9990 is committed to protecting your personal information. We use SSL encryption and other security technologies to keep your data safe. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.

8.2 Cookies

fa9990 uses cookies to improve website functionality and to personalize your experience. By continuing to use the site, you consent to the use of cookies. You can manage cookies through your browser settings, though this may limit some features.

9.1 Service Guarantee

fa9990 does not guarantee that its service will be uninterrupted or error-free. The service may be temporarily unavailable due to technical maintenance or other reasons. Where possible, advance notice will be provided in such situations.

9.2 Liability for Loss

fa9990 will not be liable for losses caused by technical failures, loss of internet connection, or other uncontrollable factors. However, in the case of financial loss caused by a proven platform error, appropriate remedial action will be taken.

9.3 Third-Party Content

fa9990 operates games provided by third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). fa9990 is not directly responsible for the service quality or technical issues of these game providers, but we are committed to assisting in resolving any problems.

10.1 Closure by User

You may request to close your account at any time. Please withdraw any available balance before closing your account. If an account is closed while a bonus or wagering requirement is active, that bonus will be forfeited.

10.2 Closure by fa9990

fa9990 may close or suspend an account without prior notice in the following circumstances:

• Violation of any provision of these terms
• Providing false information or identity fraud
• Participation in fraudulent or illegal activity
• Bonus misuse or operating multiple accounts
• Misuse of chargebacks or payment disputes

The balance of an account closed due to a terms violation may be forfeited.

11.1 Complaints Process

For any dispute or complaint, first contact our 24/7 live chat support team or email us at [email protected]. Describe the complaint in as much detail as possible and include relevant information (date, time, amount).

11.2 Resolution Timeframe

General complaints are resolved as quickly as possible. For complex matters, the outcome will be communicated after the investigation is completed. The relevant account or transaction may be temporarily suspended while the investigation is ongoing.

12.1 Right to Change

fa9990 reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, users will be notified in advance by email or via a notice on the platform.

Continuing to use the platform after changes are made means you have accepted the new terms. Therefore, please visit this page regularly to stay informed about the latest terms.

12.2 Applicable Law

These terms will be governed and interpreted in accordance with applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through discussion. If a resolution is not possible, appropriate legal action will be taken.